1. What is the typical shipping time for orders?

• ✅ Most orders are processed within 24 hours.
• ✅ Standard delivery typically takes 3–5 business days.
• ✅ Delivery times may vary based on product availability and destination.

2. Which shipping carriers do you use, and where do you ship?

• ✅ We primarily ship via UPS, FedEx, or USPS to the contiguous 48 U.S. states.
• ✅ For international shipping or deliveries to Alaska and Hawaii, please contact us directly.
• ✅ Not all items are available for worldwide shipping—please inquire.

3. Are your products sold individually or in bulk?

• ✅ Most items on our site are listed in bulk quantities.
• ✅ Single-item orders may be available depending on the product—please ask.
• ✅ Great for kitchens, artisan producers, and small businesses.

4. Can you assist with sourcing specific products?

• ✅ Yes—we offer extensive sourcing capabilities.
• ✅ From kitchen essentials to shop tools, we can help you find what you need.
• ✅ Contact us with your wishlist or specialty item request.

5. What is your cancellation policy?

• ✅ Orders canceled before shipment may incur a 15% processing fee.
• ✅ Once shipped, orders cannot be canceled or refunded.
• ✅ International orders are non-refundable after shipping due to customs and handling limitations.

6. How can I contact you for further assistance?

• ✅ Customer Service Phone: 631-606-2117
• ✅ Email: Support@KearneyFamily.farm
• ✅ We’re happy to help with order questions, sourcing, and bulk inquiries.